Payment & Shipping

We accept Cash on Delivery (COD) for your purchases. Pay at your doorsteps. 1-3 days shipping time based on location.

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Returns & Refunds

Once your return has been received and inspected, we will send you an email notification regarding your returned item. We will also notify you of the status of your refund.

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If the refund is approved, it will be processed, and a credit will automatically be applied to your credit card or your original method of payment. The processing time might differ, depending on your payment merchant but it should take a couple of days.

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Cancellation Policy

Upon purchase, you will be given up to 24 hours to cancel your order. We will provide you a full refund unconditionally if you cancel your order within 24 hours. However if 24 hours has passed since you made the order, you will have to wait for your parcel to arrive before you can return it to us.

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*** NOTE: This 24-hour cancellation window is not applicable for all orders using the LBC & J&T shipping method because these packages are shipped immediately. 

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Damaged Goods Policy

Should the item be damaged during transit, send us an email with proof (attached pictures/videos) to j3dapparel@gmail.com. We will assess the damage accordingly and provide you with the relevant options available to you. In most cases, we will provide you with a replacement of the damaged good.

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Sale items

Only regular priced items may be refunded. Unfortunately, we are unable to provide a refund for items on sale.

If you need more information you can contact us at j3dapparel@gmail.com

 

 

Thank you for shopping with us! Experience our quality products!